Privacy Policy
This Privacy Policy explains how Harborne ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before use.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We may collect the following categories of information when you interact with our website or services:
Information You Provide
Details you submit through contact forms, lead forms, or enquiries, such as your name, email address, phone number, company name, and any messages or information you choose to share with us.
Automatically Collected Information
Technical data such as IP address, browser type, device information, referring pages, and browsing actions collected automatically as you navigate the website, typically through cookies and similar technologies.
Service-Related Information
Where applicable, information related to your use of our capital optimisation and reporting services, which may include account preferences, communications, and usage patterns within our dashboard.
2. How We Use Your Information
We use the information we collect for purposes that may include:
- Responding to enquiries and providing requested information about our services.
- Operating, maintaining, and improving our website and services.
- Communicating with you about updates, changes, or service-related matters.
- Analysing usage patterns to understand how our website and services are used.
- Complying with legal obligations and enforcing our terms and policies.
- Protecting the security and integrity of our website and services.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where visitors are coming from. Cookies are small data files stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
4. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, or communication tools, subject to confidentiality obligations.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction.
- With Your Consent: In other circumstances where you have given us explicit permission to share your information.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the nature of the information, the purpose for which it was collected, and applicable legal or regulatory requirements.
6. Data Security
We take reasonable technical and organisational measures designed to protect the information we hold from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain exceptions.
- Object to or restrict certain processing of your information.
- Request a copy of your information in a portable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.
10. International Data Transfers
Where applicable, information we collect may be transferred to, stored, and processed in a country other than the one in which it was originally collected. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the channels listed on our website. We will aim to respond to your enquiry in a reasonable timeframe.
This document is a general template and does not constitute legal advice. Harborne recommends obtaining professional legal review to ensure this policy accurately reflects your data practices and complies with all applicable laws and regulations in your jurisdiction.