Frequently Asked Questions
Answers to the questions we hear most often from UK small business owners about how Harborne works, what it costs, and what to expect.
Everything you need to know
If your question isn't answered here, reach out via our contact details in the footer and we'll be glad to help.
What exactly does Harborne do?
Harborne uses AI-driven analysis to help small businesses optimise how working capital is allocated day to day, with a transparent dashboard that reports what's happening and why, on an ongoing basis.
Who is this service designed for?
We work primarily with small and medium-sized businesses in the UK that want clearer visibility over capital decisions without hiring a dedicated in-house finance team.
How is Harborne different from a traditional advisor?
Rather than periodic reviews, our approach combines automated analysis with daily reporting, so you can see how recommendations are generated and track outcomes continuously rather than waiting for a quarterly meeting.
Do I need technical or financial expertise to use it?
No. The dashboard and reporting are designed to be readable for business owners without a finance background. Where terminology is unavoidable, we aim to explain it in plain language.
How long does onboarding take?
Onboarding time varies depending on the size and complexity of your business. During the initial setup call, we'll give you a realistic estimate based on your specific situation.
Is my financial data secure?
We take data handling seriously and apply reasonable technical and organisational safeguards. For full details on how data is collected, stored, and used, please refer to our Privacy Policy.
What does the daily reporting actually show?
The dashboard reflects the key decisions and adjustments made on your behalf, along with the reasoning behind them, so you always have a clear record of activity rather than a black-box summary.
Can I stop using the service at any time?
Yes. Specific terms around cancellation and notice periods are set out in our Terms of Service, which we recommend reviewing before signing up.
How much does Harborne cost?
Pricing depends on the scope of work and the size of your business. Get in touch and we'll walk you through options that fit your situation during an initial conversation.
Will Harborne make decisions without my approval?
The level of automation versus manual approval is something we configure with you directly, so the degree of oversight matches your comfort level and business needs.
What if I'm not satisfied with the results?
We encourage open conversation about performance and expectations. If something isn't working as intended, raise it with us directly so we can look at adjustments together.
How do I get started?
Use the "Start Optimizing" button at the top of this page to begin, or scroll to our contact section to reach out with any questions before committing.
Still have questions?
We're happy to talk through how Harborne could fit your business before you commit to anything.